I am a dedicated and detail-oriented hospitality professional with 1 year and 3 months of experience as a Housekeeping Room Attendant at Aloha 808 Resort and Hotel. My role has allowed me to develop strong skills in maintaining high standards of cleanliness, ensuring guest satisfaction, and collaborating effectively with team members to streamline operations. Additionally, I completed 600 hours of On-the-Job Training at the same hotel, which provided me with a solid foundation in housekeeping practices and guest service.
I hold a Bachelor’s degree in Hospitality Management, which has equipped me with a comprehensive understanding of the hospitality industry and enhanced my ability to deliver exceptional service. Throughout my academic and professional experiences, I have been committed to maintaining a welcoming environment for guests and ensuring their comfort and satisfaction.
Cleaning Guest Rooms: Making beds, changing linens, dusting surfaces, mopping floors, and cleaning bathrooms, including toilets, sinks, and shower.
Replenishing Supplies: Stocking guest rooms with necessary supplies like tolletries, towels, tissues, and other amenities.
Inspecting Rooms: Checking rooms for damage or items that need repair, and reporting maintenance issues to the appropriate department.
Replacing Towels and Linens:
Collecting used linens and towels for laundering and replacing them with fresh ones.
Emptying Trash: Disposing of trash from guest rooms and common areas and replacing trash liners.
Responding to Guest Requests:
Addressing guest requests for additional items such as extra towels, pillows, or toiletries promptly and courteously.