Thomas Jacob – KaiCareers by Kaizen United
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Thomas Jacob

Last login: 1 month ago

Finance Executive

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About me

Dynamic Marketing Executive and finance professional with over 5 years of experience driving brand strategy, digital campaigns, and financial analysis. Recognized for delivering a 35% growth in customer acquisition through expertise in AI-driven analytics and omnichannel marketing. Adept at managing budgets, forecasting, and guiding cross-functional teams to innovate in fast-paced environments.

Custom Fields

  • Ready to Join?Yes
  • Joining date01/02/2026
  • Marital StatusSingle

Education

MBA in Finance & Marketing
AMITY UNIVERSITY

May 2011 -July 2014
BBM in Human Resources Management
Bangalore University

January 2009 -March 2010
Commerce with Informatics Practises
Indian Public School Kuwait ( CBSE )

Work Experience

November 2025 -December 2025
PASSENEGER SERVICE AGENT
JAZEERA AIRWAYS

Greet and assist passengers at check-in counters and boarding gates. 

Issue boarding passes and check travel documents. 

Provide information on flight schedules, delays, and airport services.

 Respond to passenger inquiries and resolve complaints professionally. 

Assist passengers with special needs, including those with disabilities and unaccompanied minors. 

Coordinate with airline and airport staff to ensure smooth operations.Ensure compliance with security and safety regulations

August 2025 -September 2025
ADMINISTRATIVE ASSISTANT
The LightHouse

Manage and maintain the church office, ensuring it is organized, welcoming and efficient.

Answer and screen phone calls, emails, and inquiries, providing information and assistance as needed.

Draft, edit, and proofread various documents, including letters, reports, and announcements, and create Google Docs and Spreadsheets as necessary.

Manage scheduling of appointments, meetings, and events for church staff and leadership.

Attend staff meetings, take detailed notes, create agendas, and send recaps.

Check and distribute mail daily, make copies, print, and run errands as needed.

August 2021 -December 2024
CUSTOMER SERVICE EXECUTIVE
ASTER DM HEALTHCARE

Responding promptly to customers inquiries in person or via telephone and e-mail in a professional manner. 

Keeping up to date with all company’s products, services and procedures.

Promptly attending to customer requests to exceed KPIs. 

Ensuring that customers receive exemplary customer service during all contact points with the company. 

Promoting the company’s products & services to customers

January 2021 -June 2021
MARKETING EXECUTIVE
FABEAT

Analyze market trends to create and execute strategies to increase sales and revenue.

Track and report on the company’s strategic development and ongoing forecasts

Conduct economic or commercial surveys to identify new markets and opportunities for growth.

Participate at cross-functional meetings, working groups and committees to develop and execute business strategies.

Represent the company at trade shows, conferences, and other industry events to promote brand awareness with potential clients and partners.

April 2019 -December 2020
FINANCE EXECUTIVE
EXL GLOBAL SERVICES

Assist in managing accounts payable and receivable.T

Tracking customer payments, monitoring outstanding balances and following up on overdue invoices. 

Collaborate with internal stakeholders and external vendors to resolve payment-related inquiries or disputes.Reconciling accounts, verifying completeness and accuracy of financial information, and making necessary adjustments and corrections. 

Assisting in the preparation of financial statements and analyzing financial data.

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