Samer Fayad
Last login: 9 months ago
Hospitality Services Manager
Contact Samer Fayad
About me
Dynamic and accomplished Operations Manager with a proven track record in the food and beverages industry.
Entrepreneurial thinker with a customer-centric approach, skilled in Food Services Operations Management,
Decision Making, Financial Analysis, Hotel Management, and HACCP compliance. Proficient in leading Hospitality
Services Management in medical settings, fostering Positive Employee Relations, and driving Team Building
initiatives. Possesses a Bachelor of Science degree focused on Hotel Management from I.U.L University
Custom Fields
Education
Hotel Management
Islamic University of LebanonWork Experience
Hospitality Services Manager
Al Salam International HospitalLead day-to-day operations of the Hospitality Services Department, overseeing Housekeeping, Catering,
Laundry, Furniture, and related services.
- Develop and implement policies and procedures to ensure team adherence to high standards, enhancing
patient satisfaction through regular surveys.
- Coordinate with Nursing Division to optimize catering service delivery, including timely meal provision
for both normal and infected patients.
- Manage medical waste disposal and infected waste sterilization, ensuring compliance with regulations.
- Establish workflow for Laundry Services Unit and oversee uniform provision for all hospital employees.
- Prepare yearly operational plans and budgets for the department
